Phuket at a later point of time before starting the trip. Her senior Tarun also helped in a couple of situations where we faced minor glitches during the trip. Pros : 1. The places selected as part of the itinerary were very scenic and we had a fabulous time in all these places. The islands in Krabi were beautiful and picture perfect which we thoroughly enjoyed. 2. The choice of hotels were very good, specially the one in Phuket where the room had direct entry to swimming pool from the balcony. 10/10 for this. 3. The support and responsiveness received from Nikita while planning the itinerary. She was very patient, listened to all our queries patiently and tried to accommodate our requests as much as possible within the budget that we had agreed upon. 4. OnTrip app had all the details day wise for the itinerary which helped us to keep a track of everything. For all the support needed during the trip, it helped us to reach out to the concerned team on time. 5. The private vehicles assigned during the trip was spacious and comfortable for us 5 adults and 2 kids. It was also neat and clean and we faced no issues during transfers from one place to another. Couple of feedback that I would like Navigatio to consider and accommodate in the future. I won't exactly call these points as Cons, but merely feedback to make their services even better : 1. We didn't have lunch breaks for couple of days when there were internal transfers from one place to another during the trip. Upon informing the driver, he refused to stop for lunch stating they have not been informed to stop anywhere for lunch. We had two small kids aged 4 and 7. This is something that can be planned better as part of preparing the itinerary for families with kids. 2. We had an internal flight to catch from Bangkok to Krabi early in the morning. The driver who was supposed to pick us up, parked his vehicle at the fag end of the hotel parking lot and we were not aware whether the driver has arrived or not. He should ideally have informed of his arrival in the reception. We were a bit confused for sometime searching for him. Finally we located him after sometime sitting inside the van with doors and windows closed. We informed this to Tarun who took cognizance of the same and ensured we didn't face any more glitches during the trip. Barring the above couple of minor glitches, our overall experience was smooth and we had a very good trip with lots of good memories for a lifetime. Thanks to Nikita, Tarun & the entire Navigatio team for arranging this trip for us and to Travel Triangle for giving us this interface to book the trip !!

f our trip, and we’re leaving with amazing memories and photos. However, our experience at Naina Spa and Resort was the complete opposite. The staff behavior was unprofessional and rude, and the service was overall pathetic. It was a major dampener on an otherwise perfect vacation. While Phuket is stunning, this resort made our stay quite miserable. I would recommend enjoying the sights of Phuket but staying elsewhere. We have some best memories from Phi Phi Island, Poda Island and Two Bay beach. I would like to visit Thailand beach and beauty again.

ations, which did not allow travellers to properly enjoy or explore the places. The food arrangements, especially for Indian cuisine, were not managed satisfactorily.

g the stress out of the planning phase. What truly set this apart was the support from Vikas during the trip; when we encountered a minor concern with our hotel, the Vikas stepped in immediately. Having an agent advocate for us on the ground was a massive advantage and resolved the issue instantly. Even any concerns he answered promptly giving us satisfactory resolutions. All arrangements and logistics were handled with precision, and the communication throughout was consistently transparent and proactive. Thank you for being a reliable, professional travel partner for our holiday

ite requests . Alternate arrangements could have been made. There were slight coordination issues between teams working but resolved after discussion. Overall a very good travel experience. Thanks to Kush ji and his team.

d service. there was only one women who was doing everything. she was rude at the same times not at all helpfull. They should learn what is called hospitality.I wont suggest anyone to go at andamanee resort if you are in krabi. vibe was 0 /10. on the other side hotel in ohuket was extremely wow. hotel named naina resort and spa. hospitality was great vibe was 10/10. staff was too polite. It was very difficult to leave that place while going back home. food was good . truly amazing. Travel agency have given us very good service everything was on time also they have cleared all of our queries. they used a app called ON TRIP and that was very easy to use and understandable. all the cabs were on time the service was on point. i will give 3.5/5 star . only because of annoying and pathetic andamanee resort and spa. Please remove that particular hotel from you list . Thank you

ver I cald he replied at that moment

on everything. If something does not go well with agent then it’s difficult to connect with Travel triangle as they just don’t know the whole story. This needs to be improved on priority basis

erall, I am very happy with the coordination and service provided.

ur activities and transits. His careful planning and support, along with the dedication of all the ground support team made our experience in Thailand wonderful, and we are deeply grateful to each one of them. Warm regards, Sukanto and Rashmita